Terms and Conditions

TERMS & CONDITIONS The Zone Spinning Studio

1. GENERAL INFORMATION

 

These Terms & Conditions (“Terms”) govern the use of The Zone Spinning Studio (“the Studio”, “we”, “us”, “our”), located in Malta, including all classes, facilities, services, bookings, packages, and online purchases.

 

By booking, attending, or participating in any class or service offered by the Studio, you confirm that you have read, understood, and agreed to be bound by these Terms.

When you create an account with The Zone Studio, you agree to these terms and conditions in full. You may sign up by visiting our website www.thezonemalta.com or through our app .

You’re the Zone Studio account can be managed online through our website or app. You may elect to keep a credit card on file. By placing a card on file, the cardholder and account holder permit The Zone Studio to charge the card for any in-studio purchases made by the client unless the client provides an alternate form of payment.

 

2. ELIGIBILITY & MINIMUM REQUIREMENTS

               •             Participants must be 18 years or older to attend classes, unless written parental consent is provided.

               •             By attending a class, you confirm that you are physically fit and have no medical condition that could be aggravated by indoor cycling or high-intensity exercise.

               •             We strongly recommend that you consult a medical professional before beginning any exercise program, particularly if you have:

               •             Heart conditions

               •             High or low blood pressure

               •             Respiratory conditions

               •             Joint or spinal injuries

               •             Recent surgery

               •             Pregnancy

               •             Any chronic illness or injury

 

 

3. HEALTH DECLARATION & ASSUMPTION OF RISK

 

3.1 Exercise at Your Own Risk

 

Participation in spinning and fitness activities involves inherent risks, including but not limited to:

               •             Muscle strains

               •             Sprains

               •             Cardiovascular events

               •             Dizziness

               •             Falls

               •             Equipment-related injuries

 

You voluntarily assume all risks, known and unknown, associated with participation.

 

3.2 Release of Liability

 

To the fullest extent permitted by Maltese law:

               •             The Studio, its owners, instructors, staff, contractors, and affiliates shall not be held liable for any injury, illness, accident, loss, or damage sustained during or as a result of participation in classes or use of facilities.

               •             This applies whether the injury occurs before, during, or after a class.

 

 

4. INSURANCE DISCLAIMER

               •             The Studio maintains appropriate public liability insurance as required under Maltese law.

               •             However, this insurance does not replace personal health or accident insurance.

               •             Participants are strongly encouraged to hold their own personal insurance covering sports and fitness activities.

 

5. BOOKINGS & PAYMENTS

 

5.1 Online Booking Only

               •             All classes must be booked and paid for online via the Studio’s official booking system.

               •             Walk-ins are not guaranteed entry.

 

5.2 Pricing & Packages

               •             Prices are displayed online and may be updated at any time.

               •             Class packages are valid only for the stated duration and cannot be extended, transferred, or shared unless explicitly stated.

 

5.3 You are solely responsible for managing your reservations and for cancelling classes within the framework of our cancellation policy. If you book multiple classes or are on the waitlist for multiple classes, you are solely responsible for cancelling your classes within our cancellation policy. If you reserve a class by accident, or double book a class, or double book yourself on the waitlist, Studio is not held responsible. Please be aware that we release spots 5 minutes before the start of class to those on the waitlist. There is no waitlist priority given for early arrival.
 

 

6. NO REFUND POLICY

 

 

6.1 Strict No Refund Policy

               •             All purchases are final and non-refundable.

               •             This includes:

               •             Single classes

               •             Class packages

               •             Promotions

               •             Special events

 

Once a package or class is purchased, no refunds, exchanges, or cash alternatives will be provided under any circumstances.

 

7. RESCHEDULING & CANCELLATION POLICY

 

7.1 Participant Cancellation

               •             Classes may be rescheduled up to 4 hours before the scheduled class start time.

               •             Cancellations must be made at least 12 hours before the class time to retain the class credit. That does not apply for a single class entry which is not refundable and cannot be cancelled at any time.

               •             Late cancellations or no-shows will result in loss of the class credit, with no refund.

               •             You cannot unreserve or late cancel a class through email, voicemail, text message, and/or direct messaging through Facebook, Instagram, or Twitter. You must unreserve or reschedule the class using out online app only.

 

 

7.2 Late Arrival

               •             Late arrival may result in denial of entry for safety reasons.

               •             No refunds or credits will be issued for late arrivals.

 

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8. STUDIO CANCELLATIONS & CHANGES

 

8.1 Minimum Attendance Requirement

               •             The Studio reserves the right to cancel a class if:

               •             There is only one participant, or

               •             There are fewer than two participants registered.

               •             In such cases:

               •             Participants will be notified as early as possible.

               •             The class will be credited back to the participant’s account if part of a package.

 

8.2 Instructor Changes

               •             The Studio reserves the right to:

               •             Change instructors at any time

               •             Substitute instructors due to illness, emergencies, or operational needs

               •             Instructor changes do not qualify for refunds or cancellations.

 

8.3 Schedule Changes

               •             Class times and schedules may change without prior notice.

               •             The Studio is not responsible for personal scheduling conflicts.

 

9. STUDIO RULES & CONDUCT

 

Participants must:

               •             Follow instructor guidance at all times

               •             Use equipment properly

               •             Wear appropriate athletic footwear

               •             Maintain respectful behavior toward staff and other participants

 

The Studio reserves the right to refuse entry or remove participants for unsafe, disruptive, or inappropriate behavior, without refund.

 

 

10. EQUIPMENT USE

               •             All equipment is used at the participant’s own risk.

               •             Participants are responsible for:

               •             Proper bike setup

               •             Adjusting resistance safely

               •             The Studio is not liable for injuries caused by incorrect setup or misuse.

 

 

11. PERSONAL BELONGINGS

               •             The Studio is not responsible for loss, theft, or damage to personal belongings.

               •             Lockers (if provided) are used at the participant’s own risk.

 

12. PHOTOGRAPHY & MEDIA

               •             The Studio may occasionally record or photograph classes for marketing purposes.

               •             By attending, you consent to the use of your image unless you notify the Studio in writing prior to the class.

 

13. FORCE MAJEURE

 

The Studio shall not be liable for cancellations or interruptions due to events beyond its control, including but not limited to:

               •             Natural disasters

               •             Government restrictions

               •             Power outages

               •             Health emergencies

               •             Acts of God

 

 

14. DATA PROTECTION (GDPR)

               •             Personal data is processed in accordance with EU GDPR and Maltese data protection laws.

               •             Data will only be used for booking, communication, and studio operations.

 

15. AMENDMENTS TO TERMS

               •             The Studio reserves the right to amend these Terms at any time.

               •             Updated Terms will be posted online and apply immediately upon publication.

 

16. GOVERNING LAW & JURISDICTION

 

These Terms shall be governed by the laws of Malta, and any disputes shall fall under the exclusive jurisdiction of the courts of Malta.

 

17. CONTACT INFORMATION

 

For questions regarding these Terms, please contact:

The zone

Spinning.malta@gmail.com

+35679322378

 

By attending any of the classes and purchasing any of the packages as a participant I hereby release The Zone Studio and their officers, agents and employees (the “Released Parties”) from any claims, demands, and causes of action as a result of my voluntary participation in the Workouts, to the extent permitted by law.

I fully understand that I may injure myself as a result of my participation in the workouts and I hereby release the Released Parties from any liability now or in the future for conditions that I may obtain directly or indirectly from participating in the Workouts, to the fullest extent permitted by law. These conditions may include, but are not limited to, heart attacks, muscle strains, muscle pulls, muscle tears, broken bones, shin splints, heat prostration, injuries to knees, injuries to back, injuries to foot, or any other illness or soreness that I may incur, including death.


I HEREBY AFFIRM THAT I HAVE READ AND FULLY UNDERSTAND THE ABOVE STATEMENTS.